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on airport car hire services with prices all-inclusive
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GENERAL CONDITIONS
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| What’s included? |
 | All local taxes (VAT and IGIC) |
| All Vehicle Insurances:
- Collision damage waiver (CDW)
- Total coverage in case of the theft of the vehicle (TP)
- Personal Injury Assistance (PAI)
- Damage or accident to third parties
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| Fully Comprehensive Insurance without excess fee; except for the Citroen C4 Picasso (or similar) group which has an excess fee: Euros 400. |
| Unlimited mileage |
| Free Second and Third driver |
| Free airport service |
| Free Amendment and Cancellation Policy |
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| What’s not included? |
| Damage to tyres and windows |
| Fines |
| Lost or damaged keys |
| Filling in the wrong fuel |
| For out of hours pick up (23:00h until 07:00h) there is an extra charge of 30 euro which is not included in the total amount. |
| No hotel deliveries. Both picking up and dropping off must take place at the airport. |
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| Extras |
| Child seats: suitable for children from 9 to 18 Kilograms. |
| Booster seats: suitable for children from 18 to 36 Kilograms. |
| Both can be hired free of charge on our website. |
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| Which supplier? |
| At the airport of Tenerife South (Reina Sofia) we work with a supplier, which will be confirmed by e-mail, with an office at the arrivals terminal. The vehicles are outside parked in the car park of the airport itself. |
| Please note that at their desk you must show your booking number confirmed by us in order to pick up the vehicle. |
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| Flight information: |
| In order to provide you with the best service, it´s important that you state your flight number on your booking form. Our supplier will be able to check if your flight gets delayed on your arrival date, which would translate into a delat in your arrival time. |
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| Payment method: |
| The only payment method available is with a major credit card (VISA, Eurocard / Mastercard or American Express). The owner of the credit card must be present as the payment is at the time of pick up. Cash, debit card, bank transfer or advanced payment with your credit card will not be accepted. |
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| Driver requirements: |
| A full license valid in the EU, held for at least one year, must be provided. The minimum age to hire a car is 21 years old. Faxed or photocopied licenses are not acceptable. |
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| Type of vehicle: |
| Our supplier will always try their best to provide you the car requested. If the car booked is not available, you will always get a superior category. |
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| Accidents / Mechanical difficulties: |
| In the event of an accident or breakdown, our supplier will provide you with a 24 hours breakdown assistance telephone number (stuck on windscreen). |
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| Driving restrictions: |
| The vehicles of our supplier cannot be taken abroad. |
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| Privacy Statement: |
| We do not sell or rent any information collected through our website to third parties, respecting privacy of our customers. |
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| Security Statement: |
| Our website has security measures in place to protect the data of our customers. Our secure servers are designed to prevent unauthorized access with the latest security technology. We have also in place the Verising secure Certification providing save transmission of data in an encrypted format SLL. Customer credit card numbers are not kept on our reservations system to reduce misuse by any members of our staff at any time. |
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